Privacy Policy

We are committed to safeguarding the privacy of our website visitors and customers; this policy sets out how we collect and use your personal information.

The legal basis on which we process your information may be that it is necessary for compliance with a legal or regulatory obligation; that it is necessary for the pursuance of the legitimate interests of TAKE FIVE Ltd. (known as BUZZ Group, BUZZ Café, Village Pantry, Devils Isle and Take Five Catering) providing those interests are not overridden by your rights and freedoms, including your right to have your personal information protected; or that we have your explicit consent for such processing (and that consent has not been withdrawn).

This policy applies to data which is collected via our websites, restaurant booking system, email communication, over the telephone, as a result of accessing a data network maintained by us, via contact on social media, via personal interaction with employees or agents of TAKE FIVE Ltd., or by any other means. Information which is collected will be the responsibility of TAKE FIVE Ltd., who will act as Data Controller in relation to this data.

(1) What information do we collect?

We may collect, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation);

(b) any other information that you choose to send to us, including your name and address, email address, and telephone number (landline and/or mobile).

(c) Details of your interactions with us whether electronic or in person and whether direct or via third party applications such as social media and review websites.

(2) Cookies

Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available here.

 (3) What do we use your personal data for?

Personal information collected by us will be used by TAKE FIVE Ltd. and/or persons acting on our behalf for our legitimate business interests including (but not limited to):

(a) to send statements and invoices to you, and collect payments from you;

(b) to send you general (non-marketing) commercial communications, for example keeping you up to date with changes in our business;

(c) to send you email notifications and other information which you have specifically requested, for example in response to queries;

(d) direct marketing of products, services, promotions, and events, but with the proviso that use of data for such direct marketing purposes will not be undertaken other than with your explicit consent, and having given you the option to opt-out of such communications at any time;

(e) to ensure the protection of the interests and reputation of TAKE FIVE Ltd., including assessing and responding to customer feedback and complaints;

(f) to manage your commercial dealings with TAKE FIVE Ltd., whether in respect of restaurant bookings, use by you of our services and goods purchased by you, or otherwise;

(g) to comply with our legal, tax and regulatory obligations;

(h) to ensure the security and access of our physical premises, websites, platforms and other applications

(i) other purposes reasonably ancillary to the above.

(4) When we may disclose your personal data

We may disclose information about you to our employees and third party data processors (such as our IT systems providers) insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

(a) to the extent that we are required to do so by law;

(b) in connection with any legal proceedings or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

Except as provided in this privacy policy, we will not provide your information to third parties. In particular, we will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

(5) Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Any third parties we engage to process your personal information are obliged to respect the security of your data.

Note: Data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

(6) How long we retain personal data

We will retain your personal data for as long as is necessary to fulfil the purpose for which it was collected.

Once those purposes are complete, we may then have legal or regulatory obligations to fulfil in connection with data retention.

Additionally, we may also retain personal data in some circumstances for a period of at least 10 years in order to ensure that we are able to answer and deal with any queries, complaints, tax enquiries, or investigations or any legal proceedings which may arise.

(7) Your rights

Your rights in relation to your personal data include, but are not limited to, the following.

(a) You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address). We may withhold such personal information to the extent permitted by law. We also reserve the right to charge a reasonable fee, or refuse to act on the request, where requests are manifestly vexatious, unfounded or excessive.

(b) In certain circumstances you may also have the right to ask us to erase your personal data or restrict its processing.

(c) Where we process your data for our legitimate interests, you have the right to object to such processing. You may also instruct us not to process your personal information for direct marketing purposes by email at any time. Please bear in mind that if you object to processing or withdraw your consent, this may affect our ability to deliver services to you.

(d) You have the right to have any inaccurate personal data we hold about you rectified.

(8) Third party websites

The websites maintained by TAKE FIVE Ltd. contain links to other websites whose data protection practices may differ from ours. We are not responsible for the privacy policies or practices of third party websites and if you should visit such sites you should ensure that you review the appropriate privacy notices as we have no control over information that is submitted to, or collected by, these third parties.

(9) Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

 (10) Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email via our contact form.

(11) Copyright

Take Five Ltd. is the owner of the website and has exclusive rights to the site’s content. The exclusive rights are extended to:

  • Reproduction of the work
  • Preparation of derivative works
  • Distribution of copies of the work to the public
  • Public display and performance of the work

All photos and graphics on this website are copyrighted material and all rights are reserved. Partly we used free stock material; in order to accredit the author, please find here the link to the respective image: Designed by benzoix / Freepik

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